Shipping Policy
Our Shipping Policy
At KeyKeySlaysHair, we prioritize quality and customer satisfaction. Please review our shipping policy below for details on processing and delivery times for our hair products and accessories.
Hair Orders:
- Processing Time: We require 7 business days from the order date (excluding the delivery date) to process and prepare your hair order for shipping.
- Quality Assurance: To ensure you receive the best quality hair, each piece is meticulously washed and air-dried before shipping.
Accessories Orders:
- Processing Time: Orders for accessories are processed within 2-7 business days.
Custom Wig Orders:
- Processing Time: Custom wig orders take 7-14 business days from the order date to be processed and prepared for shipping. This time allows us to customize and perfect your wig according to your specifications.
General Information:
- Business Days: Please note that business days are Monday through Friday, excluding holidays.
- Shipping Confirmation: Once your order has been processed and prepared for shipping, you will receive a confirmation email with tracking information.
Additional Notes:
- Shipping Delays: While we strive to meet our processing times, occasional delays may occur due to high demand or unforeseen circumstances. We appreciate your patience and understanding.
- Quality Control:*Our commitment to quality means we take the necessary time to ensure each product meets our high standards before it leaves our facility.
If you have any questions or concerns about your order, please do not hesitate to contact our customer service team at keykey.gilbert97@gmail.com. We are here to assist you and ensure your shopping experience with KeyKeySlaysHair is exceptional.
Thank you for choosing KeyKeySlaysHair!